0

Check out our catalog to pick : mens or womens watches


We care about our customers and offer very wide possibilities for service assistance. Our watches correspond to the State Standards: GOST 26272-98 and GOST 10733-98 subject to the storage, transportation and use conditions.

Uglich watch factory accommodates an advanced watch service center based on the experience of professional watchmakers and up-to-date equipment for testing and repair of any complexity.

We offer fast maintenance of any watch, both under warranty and post-warranty: from a simple battery changing to the complete repair and replacement of the faulty works.

Warranty does not cover:

  • warranty-expired watches;

  • objects that have signs of misuse or of being opened by a non-specialised craftsman;

  • stroke marks, mechanic damage, dints, notches, crown deformation, etc.;

  • traces of high (above + 45 C) and low (below +1 C) temperatures impact;

  • water-caused damage;

  • damages caused by exposure to corrosive chemicals or to dissolvents: alkalies, acids, mercury, and its vapors, etc;

  • crystal, strap, bracelet, clock-face, crown or package;

  • other damages caused by a deliberate or reckless act of the purchaser or by misuse, including setting the hands counter clock-wise.

Battery replacement is not covered by warranty. The average lifetime (repairability) is 15 years.

Warranty period

Guaranteed lifecycle is two years since the purchase date


Returns of goods of adequate quality

Returns policy:

  • 14 days since the purchase collection date;
  • Flawless appearance of the item with no traces of use;
  • Availability of purchase documents with a date of purchase;
  • The order has been made online;
  • Refund request;
  • Postal services are to be paid by the purchaser.

Returns of goods of less-than-adequate quality

We will reimburse the costs of the reverse shipment and of repairs/exchange of the item within warranty guaranteed the defect didn’t occur through the purchaser’s fault.

Returns policy:

  • Less than 24 months since the purchase collection date;
  • The purchaser has abode the instruction of use stated in the product certificate;
  • Availability of purchase documents with a date of purchase;
  • Repair request 

For further inquiries please contact us at info@ouglichwatch.ru